Bleckmann
Delivering Bleckmann's growth through critical in-house systems.
Challenge
Established in 1862, Bleckmann evolved from a local Dutch-Belgian fashion logistics provider into a global omnichannel commerce expert. To modernize reverse logistics, Apoyar implemented Pre-Advise capabilities, centralized tracking, and a Smart Portal for autonomous service purchases. These innovations streamlined return processing, enabling Bleckmann to handle 10 million annual orders efficiently.
Solution
Apoyar developed flexible return solutions for Bleckmann: a standalone portal with custom URLs and branding, or direct webshop integration through API or Javascript. Recent innovations include warehouse scanning applications, outbound APIs for label generation, and comprehensive management tools for B2B operations, orders, and warehousing, enhancing Bleckmann's internal efficiency.
Result
For over eight years, Bleckmann has processed more than 10 million annual orders and returns, establishing a strong global logistics presence. Apoyar's development and IT support streamlined operations, enabling faster order processing and improved accuracy. These enhancements boosted sales while elevating customer satisfaction through reliable, timely deliveries.
